Privacy Policy
Last updated: August 21, 2026
Creative HQ respects your privacy. This page explains, in plain English, what information we collect, why we collect it, and the choices you have when you use CreativeHQ.com, join our email list, or purchase one of our courses, mentorships, events, or services.
Information We Collect
We may collect information you choose to provide to us, including:
- Your name and email address
- Your phone number, when provided
- Billing and transaction information
- Information submitted through forms, applications, surveys, or messages
- Information related to courses, mentorships, events, or services you purchase
Our website may also collect basic technical information such as your IP address, browser or device type, pages visited, referral source, and general website activity.
How We Use Your Information
We use information to operate Creative HQ and provide the experience you asked for. This may include:
- Processing purchases and providing access to programs and services
- Communicating with you about your purchase, schedule, account, or participation
- Responding to questions and support requests
- Sending emails, announcements, educational material, or promotions when you have chosen to receive them
- Improving our website, programs, marketing, and customer experience
- Protecting our website and complying with legal obligations
You can unsubscribe from marketing emails at any time using the unsubscribe link in those emails.
Payments
Payments are handled by third-party payment providers. Creative HQ does not directly store your complete credit or debit card information. Payment providers process information according to their own privacy policies and terms.
Website, Cookies & Analytics
CreativeHQ.com is operated using Kajabi and may use trusted service providers for website hosting, payments, email, analytics, advertising, and other business functions.
Our website may use cookies and similar technologies to remember preferences, understand website traffic, measure marketing performance, and improve the site. Your browser or device may allow you to block or delete cookies.
How We Share Information
We do not sell your personal information for money.
We may share information with trusted service providers when necessary to operate Creative HQ, process payments, provide services you requested, protect our rights or security, comply with the law, or complete a business transaction such as a merger or acquisition.
Your Privacy Choices
Depending on where you live and the laws that apply, you may have rights relating to your personal information, including requesting access, correction, or deletion.
To make a privacy request, contact Creative HQ through the Contact page on CreativeHQ.com. We may need to verify your identity before completing certain requests.
California Residents
California residents may have additional privacy rights under applicable California law. Creative HQ will honor privacy requests required by applicable law and will not discriminate against anyone for exercising a legally protected privacy right.
Data Security & Retention
We use reasonable administrative and technical measures designed to protect personal information. No website or electronic storage system, however, can be guaranteed to be completely secure.
We keep personal information only as long as reasonably necessary to provide our services, maintain appropriate business records, resolve disputes, and meet legal or financial obligations.
Children's Privacy
CreativeHQ.com is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.
Third-Party Links
Our website may link to third-party websites, services, or social platforms. Their own privacy policies apply when you use those services.
Changes to This Policy
We may update this Privacy Policy as our services, technology, business practices, or legal requirements change. When we do, we will update the date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us through the Contact page on CreativeHQ.com.
